Shipping & Returns
How long will my delivery take?
Our aim is to deliver all stock items ordered within 2 - 3 working days. We will contact you by email if there are any unexpected delays.
How much is the delivery charge?
A delivery charge will be calculated based on the type of product ordered and added to your shopping basket. Where more than one product is ordered the highest delivery charge will apply and a discounted delivery charge is made for each additional product ordered. To obtain an exact delivery cost please place the items you are interested in buying in your basket, then click view basket to obtain a total price. You are not required to supply any personal information to obtain a quote in this method.
Hazardous and Non-Hazardous products
Products deemed hazardous will be shipped with an appropriate carrier. You will only be charged for hazardous shipping on your hazardous items, however your hazardous and non-hazardous items may arrive with separate carriers, on separate days.
We only supply to the UK mainland. Please contact us on 01423 329008 if you are outside this area.
Images are shown for illustration purposes only and packaging may vary due to changes made by our suppliers.
We make it a priority to ensure all items for sale in the Northern Bees web site are in stock, and that you get what you have ordered.
If for any reason an item is out of stock, or we do not receive something from the producer in time for our delivery deadline, we will notify you of when we expect to be able to deliver your order. If you do not wish to wait for the late delivery you have the right to cancel your order for that item and you will be credited in full for it.
To check on availability before ordering, or if you have not received your order within the maximum estimated time, please call us on 01423 329008.
The Website operates a fair policy of accepting returns provided the goods and their packaging are received back by us within 7 days in accordance with the following guidelines:-
Please advise us by email to firstname.lastname@example.org within 7 days of delivery that you wish to make a return and quote your order number.
We will send you details of your returns number and the correct address to use.
Ensure the packaging and goods are returned to us in "as new" condition. Damaged or used goods cannot be refunded.
When the goods are received your credit card will be credited with the cost of the item returned.
GIFTS: Provided we are notified by email at the time the order is placed that the order is a gift for a specified date we will accept returned orders up to 7 days after the specified date.
The Website enters into a contract with you only when we send you an e-mail confirming despatch of your product and accepting your order. Such contract will be deemed to have been concluded in the United Kingdom & will be subject to the interpretation and enforcement of UK Law under the jurisdiction of the English Courts. Whilst your card may be debited before the contract is formed, a full refund will be made immediately if your order is not accepted.
Users outside UK
This Website is owned, controlled and operated by Northern Bees from its office within the United Kingdom. Northern Bees makes no representation that materials in the Website are appropriate or available for use in other locations, and access to them from countries or territories where their contents may be illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to the use of this Site and the materials contained herein shall be governed by United Kingdom law.
Product and company names mentioned on this Website may be the trademarks or registered trademarks of their respective owners.
Disclaimer and Limitation of Liability
TO THE FULLEST EXTENT PERMITTED AT LAW, Northern Bees IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Northern Bees DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.
Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Northern Bees nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
For the avoidance of doubt, Northern Bees does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Northern Bees , its affiliates, directors, employees or other representatives.
Northern Bees may at any time revise any of the above Terms by updating this posting. By using this Site, you agree to inspect and be bound by any such revisions as they arise.